"...accelerated our delivery maturity from embarrassing to excellent"

The Project 

Reporting to the Chief Strategy Officer supported the business to establish their transformation function & transformation portfolio to enable them to achieve their business strategy with their constrained investment budget. 

The Opportunity / Problem 

The business had an aggressive strategy but limited command in how to execute. Their programmes were unable to get off the ground & the few that had started were failing. The exec team had little control over their investments & were unable to report on progress. 

The root causes of these challenges were:

• No transformation function or capability – historic under-investment  
• No consideration for change-management with limited strategic buy-in across the business  
• Limited consideration for defining & quantifying benefits or a framework to track benefits delivery  

Approach

Partnered with the executive team to identify & prioritize transformation programmes to define a clear transformation portfolio, aligned to the business strategy, in which to deliver. 

• Established programme requirements – Built, hired & developed a high-performing in-house transformation function to execute transformation programmes successfully  
• Promoted the need for return on investment - defined & implemented new investment approval and benefits-tracking process to enable effective management control  
• Defined and chaired new governance across the portfolio to enable effective decision-making & visibility of progress  
• Built a change management capability, ensuring effective change management considerations throughout transformation execution e.g. comms & engagement touch-points   

Outcome

Established the transformation portfolio & left with this on track to deliver outcomes. Established a business transformation capability and Centre of Excellence enabling the business to be set up for future success.